Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
HOW LONG DOES SHIPPING TAKE?
Orders are usually processed within 1–3 business days.
Estimated shipping times:
Italy: 2–5 business days
Europe: 4–8 business days
International: 7–15 business days
Tracking information is provided once the order ships.
CAN I TRACK MY ORDER?
Yes. Every order includes tracking information.
Once your package is dispatched, you will receive a shipping confirmation email with your tracking number.
MY TRACKING HASN’T UPDATED
Tracking updates can occasionally take 24–72 hours to appear after shipment.
This usually happens while the carrier scans and processes the package.
WHAT IF I ENTERED THE WRONG ADDRESS?
Contact us immediately after placing your order.
If the order has not yet been shipped, we may be able to update the address.
Once dispatched, address changes are not always possible.
DO YOU SHIP INTERNATIONALLY?
Yes. Yoke Buck ships to multiple countries worldwide.
Shipping availability may vary depending on local carrier restrictions.
HOW DO YOUR CLOTHES FIT?
Most Yoke Buck pieces are designed with a relaxed or oversized western-inspired fit.
We recommend checking the size guide before ordering.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept major credit cards and secure online payment methods available at checkout.
All transactions are encrypted and processed securely.
CAN I CANCEL MY ORDER?
Orders may only be canceled before they enter processing.
Once preparation or shipment begins, cancellations may no longer be possible.
WHAT IF MY ITEM ARRIVES DAMAGED?
Please contact us within 48 hours of delivery and include photos of the item and packaging.
We will review the issue and assist you as quickly as possible.
HOW CAN I CONTACT YOKE BUCK?
Email: yokebuck@outlook.com
Phone: +39 380 756 8140